So it’s not surprising that many give up. But those that stick with it are usually professional, resilient, resourceful and capable people who know their job inside out.
The Boss is now a “client”… who are able to be just as demanding. Their IT equipment is now their responsibility to manage and maintain. They must cope working alone along with versatility comes the need for self-discipline. Most VAs are good communicators and have experience of dealing with demanding clients, but the conflicting priorities can be a headache and controlling client expectations should be a core skill.
The technology is another matter though. The VA needs THAT support to keep the procedure going. This is often provided with an advertising hoc basis by a partner or a friend, which can leave them vulnerable It’s worth checking out their situation first, so you don’t find yourself stranded.
If you need your VA to apply your technology – ranging from Microsoft Exchange and Groove to iCAL and other online calendar or file posting tools – then they will need to be IT-savvy enough to cope or have entry to more professional support.
Working alone has its own set of issues. VAs will usually take steps to be able to their isolation and have ethical support close at hand, but being the only person in the business can again leave them vulnerable to workload peaks and illness… keeping in mind, everyone needs a holiday some time too.
My advice to someone looking at by using a virtual offices miami is to ask them about these issues and gratify yourself that the trade-off in risks Vs benefits is acceptable to your business.
This tends to describe the wider array of services provided by a business which more than only a individual VA, perhaps a business that’s grown with a few VAs or an organisation that has secretarial and admin staff providing chargeable VA services to clients.
Typically, they will have better office facilities – this can be a physical office or a virtual office installation – and you could expect their IT systems to be superior to that of a VA. This permits them to deliver more complex services just as if they were “within your organisation” but with all of the overall flexibility and cost benefits associated with a VA.
A website through which they take instructions, track work and manage clients
A new web office for document management, calendar sharing and time recording
Collaboration tools such as instant messaging and tele/video/web conferencing
VOIP telephone system for call managing and virtual internal plug-ins for VAs
Very few people like being forced to make use of someone else’s IT systems when they can help it. Most website applications will force a different way of working on clients that’s strange and burdensome, so look for someone who can also accommodate some of your essential working methods.
If you create large documents or use digital voice dictation, emailing large files will be impossible and you’ll need to use a file transfer service, a WebOffice or another cooperation tool. This is common so learning the options for file transfer is important from the start.
Typically the range of services that the Virtual Office Providers provider will offer will be far greater than a VIRTUAL ASSISTANT largely because of their technology. You should also find that their THIS knowledge and even their IT support people can be hugely useful in helping you to learn ways to get the best from your bought it systems and may even help you to solve IT problems too.